I ordered my dress on 12/4 for a maternity shoot scheduled for 12/10. I paid $40 extra for express shipping. Today is 12/24 and I STILL DO NOT HAVE THE DRESS!!! I reached out to the seller and they refunded me 1/2 of the shipping costs that I paid. PATHETIC! I have no use for This dress anymore. I had to pay MORE MONEY to shop with another company in order to get a different dress in time for my maternity shoot scheduled. Save your money and shop somewhere else.
I am so thankful for this dress shop. I had already purchased a dress online but it was way too long. I asked my mom to hem it for me but unfortunately she made it way too short. My boyfriend was able to find this place online and we drove to their location. I found my dress and they were able to hem it to fit exactly how I wanted. I got my dress the next day and I even got another dress for a photo shoot. I highly recommend this place.
Sent a email about an issue with my dress right away, issue has not been resolved and it’s been 14 days. The issue is due to description failure and item being deffective. Overly priced and I can’t even get the issue resolved.. I understand they don’t do refunds but I would expect atleast and exchange by this point for the item having loose threads